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Shopping FAQs

What is your Policy on Returns/Exchanges/Refunds? 

We strive for 100% customer satisfaction. If your print arrives with a defect from the printing process or is damaged in shipping, we will remedy the situation either through replacement or reimbursement. (If that's the case, please save all packaging and shipping information.)

For both prints and original paintings, we utilize the Wall Preview tool and Augmented Reality tool to allow you to preview the art as realistically as possible and feel confident with your decision. If you have any questions or concerns of whether a piece of art will work in your space, please contact us. Please note that all international sales of original art are final. 

 

What happened to your other online store with small prints, handmade pendants, etc... Is that work still accessible? 

Yes, you can still purchase prints made locally in Kansas City as well as handcrafted pendants, affirmation magnets, and greeting cards at our Square store: https://squareup.com/store/jenny-hahn-studio>

 

Do you accept wholesale orders from retailers?

Yes, and we're currently reworking the wholesale options. Wholesale orders are still available for smaller items and we would be happy to send you more information directly. Please contact us>

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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